Insights for
Government Agencies

Knowledge and insights for government decision makers.

Child Support Makes Futures Bright

Oct 17, 2014|Business Process Solutions, Digital Government, Modernization and Transformation|

By Alicia Key, vice president, Child Support Solutions, State Enterprise Solutions, Xerox

My tenure as a member of the Texas Child Support Division provided me a unique

Mobile Apps Continue to Shape Government Agencies

Oct 15, 2014|Uncategorized|

By Chuck Brooks, Vice President and Client Executive, Department of Homeland Security

According to Flurry, an application analytics provider, users spend 2 hours and 42 minutes per

Our Nation’s State CIOs Gather in Nashville

Oct 8, 2014|Digital Government, Modernization and Transformation, Optimizing Technology|

By Lauren Sallata, Vice President, Xerox State Enterprise Solutions

Last week, the annual conference of the National Association of State Chief Information Officers (NASCIO) was held in Nashville,

For Customer Care, Please DM @DHSGov

Oct 1, 2014|Uncategorized|

By Chuck Brooks, Vice President and Client Executive, Department of Homeland Security

Over the past decade, customer service in every industry – including the public sector –

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    Native Americans and Border Security – Reinforcement from Our Oldest Residents

Native Americans and Border Security – Reinforcement from Our Oldest Resi...

Sep 17, 2014|Uncategorized|

By Chuck Brooks, Vice President and Client Executive, Department of Homeland Security

There are a few issues that are bound to surface in discussions around the state