Insights for
Government Agencies

Knowledge and insights for government decision makers.

Partnering to Improve the Business of Government

Oct 22, 2014|Business Process Solutions, Document Management, Modernization and Transformation|

By De Ana Thompson, Director, New Product & Business Development & Installation, Xerox Local Government Solutions

As a former Recorder in San Bernardino County—the largest county in

Child Support Makes Futures Bright

Oct 17, 2014|Business Process Solutions, Digital Government, Modernization and Transformation|

By Alicia Key, vice president, Child Support Solutions, State Enterprise Solutions, Xerox

My tenure as a member of the Texas Child Support Division provided me a unique

Mobile Apps Continue to Shape Government Agencies

Oct 15, 2014|Uncategorized|

By Chuck Brooks, Vice President and Client Executive, Department of Homeland Security

According to Flurry, an application analytics provider, users spend 2 hours and 42 minutes per

Our Nation’s State CIOs Gather in Nashville

Oct 8, 2014|Digital Government, Modernization and Transformation, Optimizing Technology|

By Lauren Sallata, Vice President, Xerox State Enterprise Solutions

Last week, the annual conference of the National Association of State Chief Information Officers (NASCIO) was held in Nashville,

For Customer Care, Please DM @DHSGov

Oct 1, 2014|Uncategorized|

By Chuck Brooks, Vice President and Client Executive, Department of Homeland Security

Over the past decade, customer service in every industry – including the public sector –